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snorlax

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  1. Like
    snorlax got a reaction from Wiuzin in FAQ about reasons of blocking access to the game   
    This thread is an adaptation of our rules of conduct and end user licence agreement (EULA). We hope that this guide will provide answers on the most common and popular questions.
     
     

    Here listed most common reasons why you could get block from the game:


    Rule #1. The most important rule:
    Access to the account is granted only to those person who registered it. Using account in the other way will be considered as violation of EULA and  Rules of Conduction
     
    If other players (friend, brother, relative, etc.) have got an access to your account, one of the punishments from the rules of conduct will be implemented, because these data should be kept secret. If you've get an access to the account, that wasn't created by you, one of the punishments from the rules of conduct will be implemented and your access to this account will be denied.
     
    Messaging about sale/buying/trading accounts or characters
     
    Trade/sale/buy game items for non-game valuables
    Disseminating information of intention to buy/sale/trade account or character may (and in most cases – will) cause temporal or permanent full denial of game access. Type and period of denial game access determines  individually. Repeated violation of rules of conduction and EULA wull cause permanent ban.
    Example:
    Player Z: sell mage, fast Player K: trade rogue to BD, pm Player U: will change outfit to priest Player J: What the price for my top ranger lvl 13?  
    Creating and using more than 2 accounts
    You are able to create and use (not at the same time from 1 device) only 2 accounts with 10 characters on each. 
     
     
    Using bugs and game errors
     
     
    Using bugs and errors in payment systems Even if you didn't know, didn't want and didn't have any intentions.
    Right decision: send ticket to the support with full description of found bug.
    Wrong decision: continue using game and payment system errors, receive permanent ban for your account and device.

    Example:
    Player M decided to create new character, ranger, for example. Accidentally, player purchased 2 bows in shop. After selling back to the trader, you noticed that selling price is bigger than purchasing one.  Player S sent message to purchase some Miracle Coins. He noticed that operator didn't charge him for message and he sent 3000 more messages.  
     
    Modifying or hacking game software; using 3rd party software which affects to the game

    Example: Player D suddenly found the brilliant skills of programming and created software that was able to kill every boss on Irselnort at the same moment and pick up drop and decided to use it in game.


    Attempts to pretend of being the part of administration staff
    Sometimes players decide to create characters with almost-the-same-nicknames-as-administrators-have to receive some profit. Remember: GM nicknames are marked with red color in chat. It also relates to chat messages.

    Example:
    Player Q: I'm the GM, I have to check your account, give me your login and password Player C: GM is my friend, he will ban, so give me all your gold.  
    Attention: “random” or “humorous” messages written in any chat room, are the reason for blocking and equals to the happened violation.
     
     
    Administration never blocks access to the game unreasonable. To clarify the reason for the ban, please send your request to technical support, provide the following information: 
    login of blocked account names of characters on that account server, where characters were created  
    Technical support is not obliged to provide any evidences (documents, screenshots, logs, etc...) confirming violation EULA and rules of conduction, which caused full or partial block of access to the gameTerms of locks are determined individually. Repeated violation of the rules may result in permanent blocking of access to the game.
  2. Wow
  3. Like
  4. Wow
    snorlax got a reaction from Gladiator in [2024.03.29] Welcome the new administrator - Shimarin!   
    Welcome!
     
  5. Like
    snorlax got a reaction from Salazam in [2024.03.29] Welcome the new administrator - Shimarin!   
    Welcome!
     
  6. Like
  7. Like
  8. Like
  9. Like
    snorlax got a reaction from Shimarin in [2024.03.29] Welcome the new administrator - Shimarin!   
    Welcome!
     
  10. Wow
    snorlax got a reaction from Dr Strange in [2024.03.29] Welcome the new administrator - Shimarin!   
    Welcome!
     
  11. Like
  12. Thanks
    snorlax got a reaction from Nolan in Nolan - A flight to new horizons   
    See ya, my man! Good luck!
  13. Like
  14. Wow
    snorlax got a reaction from АстралOfficial in Глюк с загрузкой   
    У вас другая ошибка, т.к. проблема с подгрузкой и календарем появилась только в последнем обновлении.
    Баг поправили, но будет залито вместе со следующим обновлением.
  15. Thanks
    snorlax got a reaction from Dr Strange in Глюк с загрузкой   
    У вас другая ошибка, т.к. проблема с подгрузкой и календарем появилась только в последнем обновлении.
    Баг поправили, но будет залито вместе со следующим обновлением.
  16. Wow
    snorlax got a reaction from Вампир Рамзес in Адмирал и другие боссы моментально убивают героя   
    Внес правки в монстра, будем наблюдать
  17. Cool Story
    snorlax got a reaction from Kotocaxop in Адмирал и другие боссы моментально убивают героя   
    Внес правки в монстра, будем наблюдать
  18. Thanks
    snorlax got a reaction from Dr Strange in Ошибка в календаре подарков   
    Привет.
    Починили, теперь награда должна отображаться.
  19. Wow
    snorlax got a reaction from Shmeks in Награды арены на 34 уровне   
    Кошерные награды будут введены со следующего сезона арены.
  20. Wow
    snorlax got a reaction from lemonage in Награды арены на 34 уровне   
    Кошерные награды будут введены со следующего сезона арены.
  21. Wow
    snorlax got a reaction from Hellprince in New rules of moderation in section "Suggestions"   
    Dear players,
    We would like to remember that we have great thread "Community rules" and we would like to add something related to "Suggestions":
     
     
     
    Please, look carefully through these rules of communication and possible causes of blocking user's accounts on the Warspear Online game forum.
     

     
     
    1. Title of the thread should explain main idea of the suggestion.
    It's prohibited to name threads such as: "ADMINS COME HERE"; "My suggestion", "It's unfair plz fix it"
    Good titles are: "Movement speed"; "New idea for the daily quests"; "Skill xxx is not working properly".
     
    Threads without proper titles will be deleted/moved to the Tavern and topic starter could receive mute for 1 week.

    2. Suggestion should be new and must not duplicate already created threads.
    If you have something important to add to already closed topic then just press button "Report to moderator" and post your suggestion there.
     
    For copying threads you could receive mute for 1 week.
     
    3. It is prohibited to create threads that refers to personal issues or troubles.
    If you have any account/payment related troubles, then send ticket to the support: http://warspear-online.com/en/support
     
    4. Prohibited to start flame/flood threads (i.e. "if you agree then post +1").
    Thread will be deleted and topic starter will receive ban for 2 weeks.
     
    5. Please, post only 1 suggestion per thread and try to explain it in detail.

    6. If you have to add something related to class skills then post it in ONLY in class section.
     
  22. Like
    snorlax got a reaction from NoDamage in Урон мобов 2 сектора   
    Поправил конкретного монстра "Обожжённый термит", призываемого по заданию.
    Если где-то еще будут встречаться подобные проблемы, пишите сюда.
     
    Требуемая информация:
    Название задания
    Имя монстра
    Краткое описание того, что не так
     
    Спасибо.
  23. Thanks
  24. Cool Story
    snorlax got a reaction from Yomo in New rules of moderation in section "Suggestions"   
    Dear players,
    We would like to remember that we have great thread "Community rules" and we would like to add something related to "Suggestions":
     
     
     
    Please, look carefully through these rules of communication and possible causes of blocking user's accounts on the Warspear Online game forum.
     

     
     
    1. Title of the thread should explain main idea of the suggestion.
    It's prohibited to name threads such as: "ADMINS COME HERE"; "My suggestion", "It's unfair plz fix it"
    Good titles are: "Movement speed"; "New idea for the daily quests"; "Skill xxx is not working properly".
     
    Threads without proper titles will be deleted/moved to the Tavern and topic starter could receive mute for 1 week.

    2. Suggestion should be new and must not duplicate already created threads.
    If you have something important to add to already closed topic then just press button "Report to moderator" and post your suggestion there.
     
    For copying threads you could receive mute for 1 week.
     
    3. It is prohibited to create threads that refers to personal issues or troubles.
    If you have any account/payment related troubles, then send ticket to the support: http://warspear-online.com/en/support
     
    4. Prohibited to start flame/flood threads (i.e. "if you agree then post +1").
    Thread will be deleted and topic starter will receive ban for 2 weeks.
     
    5. Please, post only 1 suggestion per thread and try to explain it in detail.

    6. If you have to add something related to class skills then post it in ONLY in class section.
     
  25. Thanks
    snorlax got a reaction from Prokl in Инфо-чат   
    Привет! Поправим :)
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