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"Could not connect to server"


Slade saber

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i use nokia x6. the game cant connect thru gprs. usually wen a problem like this arises with any app, i change the settings in the installed apps menu>suite settings. but this game doesnt even have a suite settings in the menu. wat do i do?

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Make sure that Wi-Fi connection does not turned on by default. The first time you start a game is always asking how to connect to the internet and uses this method. May also help to restart the phone.

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Well, i have a Nokia 5230 and i played for 3 days without problems in server eu-emeraldT. wo weeks ago the game send the message 'connection server lost' and i cant playI tryed in us-saphire and this work for one day, but after loose the connection too.Pls help, maybe is a phone instalation problem or something like that...PS: Sorry for my very very bad english xD

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Yes, but has no difference, the game don´t work my version is 0.7.0 and i play in the phone, so i don´t know how take a screenshot xDi´ll try again erasing cache memory, the game is soooo good, i need play it n_n

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  • 2 weeks later...
Hello,well I also got this problem after today maintenance.Sometimes I even have 10-20 seconds lag and dissconect after this.Im switching  between 3G and 2G connection but lags stays.What happened,maybe connection is bad in Poland today  :cray:
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Hm, i don't know, but I currently can't log in at all, losing connection with server before I can even get to the character selection screen. Gonna try later again. :unknw:

As I see all of us who are having problems are from emerald server.

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when I want to log on after 5 minutes of waiting I get the message "Connection with server is lost." I can not log in despite multiple attempts..  :facepalm:

I hope they fix it soon :clapping:

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It seems liek it was a temporal issue of the hoster channel. Now everything runs smoothly.

 

 

nope. were still lagging. and im disconnecting 3x as often before maintenance

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Guest Mioco

We do not accept any claim without proof

Where your speedtest check?

 

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im not forcing anything on you. im just saying that after maintenance i was disconnecting more often than usual. i fail to see the force in my statement.

 

 

and why is that guy speaking in russian? lolol

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It seems like it's not the server issue and it's connected to ISP or some global internet channels between countries. Try to make "tracert warspear-online.com" and paste here, like that:

 

[cut]

  4    5 ms    13 ms    16 ms  kgd15.kgd26.transtelecom.net [217.150.41.130]

  5    52 ms    40 ms    38 ms  xe-10-2-1.edge4.Amsterdam1.Level3.net [212.72.40.165]

  6    38 ms    37 ms    37 ms  xe-10-2-1.edge4.Amsterdam1.Level3.net [212.72.40.165]

  7    36 ms    42 ms    35 ms  ae-34-52.ebr2.Amsterdam1.Level3.net [4.69.139.161]

  8    51 ms    58 ms    42 ms  ae-45-45.ebr2.London1.Level3.net [4.69.143.70]

  9  122 ms  112 ms  114 ms  ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]

10  111 ms  114 ms  111 ms  ae-4-4.ebr1.NewYork2.Level3.net [4.69.141.18]

11  111 ms  111 ms  111 ms  ae-1-100.ebr2.NewYork2.Level3.net [4.69.135.254]

12  142 ms  135 ms  133 ms  4.69.132.65

13  134 ms  133 ms  137 ms  ae-6-6.ebr1.Chicago2.Level3.net [4.69.140.190]

14  133 ms  137 ms  131 ms  ae-1-51.edge1.Chicago2.Level3.net [4.69.138.130]

15  136 ms  240 ms  205 ms  RACKSPACE-M.edge1.Chicago2.Level3.net [4.71.248.54]

16  136 ms  156 ms  150 ms  vlan901.core1.ord1.rackspace.net [173.203.0.62]

17  154 ms  135 ms  135 ms  core1-aggr101a-1.ord1.rackspace.net [184.106.126.9]

18  139 ms  153 ms  136 ms  184.106.43.66

 

As you can see there is no delays from our side.

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  1    1 ms    1 ms    1 ms  192.168.1.1

  2    18 ms    20 ms    16 ms  180.193.180.1

  3    15 ms    14 ms    14 ms  124.217.124.197

  4    16 ms    16 ms    16 ms  202.138.166.5

  5    *        *        *    Request timed out.

  6    35 ms    34 ms    37 ms  202.138.145.81

  7    *      42 ms    42 ms  d1-177-232-143-118-on-nets.com [118.143.232.177]

 

 

  8    42 ms    49 ms    43 ms  if-13-37.icore1.HK2-HongKong.as6453.net [116.0.67.37]

 

 

  9    *        *      220 ms  if-7-3236.tcore1.PDI-PaloAlto.as6453.net [66.198.127.33]

 

 

10    *        *      219 ms  209.58.17.14

11    *      253 ms  254 ms  chx-edge-03.inet.qwest.net [67.14.38.5]

12    *      255 ms  256 ms  65.116.208.122

13  255 ms  276 ms  342 ms  vlan901.core1.ord1.rackspace.net [173.203.0.62]

 

 

14  256 ms  257 ms    *    core1-aggr101a-1.ord1.rackspace.net [184.106.126.9]

 

 

15    *        *      258 ms  184.106.43.66

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So, the things are clear now: as you can see at points 5, 7, 9-12 there are delays with internet packets.

 

For example, https://www.nic.ru/whois/?query=202.138.166.5 is a Phillipines ISP. Tracert from my side is also have a problems:

 

  4    4 ms    22 ms    11 ms  kgd15.kgd26.transtelecom.net [217.150.41.130]

  5    36 ms    50 ms    51 ms  TenGE12-1.br02.ams01.pccwbtn.net [63.218.65.21]

  6    36 ms    52 ms    36 ms  TenGE12-1.br02.ams01.pccwbtn.net [63.218.65.21]

  7  119 ms  120 ms  120 ms  uunet.TenGE2-1.br01.nyc01.pccwbtn.net [63.218.9.26]

  8  119 ms  123 ms  202 ms  0.ae2.XL3.NYC4.ALTER.NET [152.63.3.109]

  9  195 ms  194 ms  195 ms  0.xe-3-0-1.XT1.LAX7.ALTER.NET [152.63.2.153]

10  194 ms  195 ms  194 ms  GigabitEthernet6-0-0.IG2.LAX7.ALTER.NET [152.63.118.33]

11  194 ms  196 ms  194 ms  digitel.ph-gw.customer.alter.net [63.114.62.198]

12    *        *        *    Превышен интервал ожидания для запроса.

13  340 ms  341 ms  341 ms  202.138.166.5

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oh.. so its on my side? thanks kuzmitch! ill try to call the provider and inquire about the problems. i seem to only have problem on warspear coz i play other games and dont experience any lag.

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Sulla, from Slovakia, currently in CZ.. :)  tried both 3G and landline connections (different providers), both having the same issue.. I get "can not connect to server" or the connecting takes long, not mentioning the lags and I experienced also several kicks.. got me killed 10 times today :)

 

 

Tracert:

 

 

 

Tracing route to warspear-online.com [184.106.43.66]

over a maximum of 30 hops:

 

 

  1    1 ms    1 ms    1 ms  192.168.0.1

  2    *        *        *    Request timed out.

  3    10 ms    13 ms    11 ms  ip-84-242-127-1.net.upcbroadband.cz [84.242.127.

1]

  4    22 ms    22 ms    22 ms  84.116.221.37

  5    24 ms    21 ms    22 ms  84.116.135.1

  6    24 ms    22 ms    29 ms  84.116.132.150

  7    24 ms  114 ms    22 ms  213.46.179.126.aorta.net [213.46.179.126]

  8    20 ms    22 ms    22 ms  ffm-bb2-link.telia.net [80.91.248.101]

  9  133 ms  112 ms  180 ms  nyk-bb2-link.telia.net.131.155.213.in-addr.arpa

[213.155.131.151]

10  133 ms  133 ms  134 ms  chi-bb1-link.telia.net [80.91.246.164]

11  145 ms  147 ms  147 ms  rackspace-ic-134354-chi-bb1.c.telia.net [80.239.

160.50]

12  149 ms  146 ms  146 ms  core1-ed1-edge3.ord1.rackspace.net [173.203.0.10

1]

13  155 ms  151 ms  148 ms  core1-aggr101a-1.ord1.rackspace.net [184.106.126

.9]

14  351 ms  334 ms  327 ms  184.106.43.66

 

 

Trace complete.

 

 

Ping:

 

 

C:\Documents and Settings\Administrator>ping 184.106.43.66

 

 

Pinging 184.106.43.66 with 32 bytes of data:

 

 

Reply from 184.106.43.66: bytes=32 time=364ms TTL=115

Request timed out.

Reply from 184.106.43.66: bytes=32 time=239ms TTL=115

Reply from 184.106.43.66: bytes=32 time=206ms TTL=115

 

 

Ping statistics for 184.106.43.66:

    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),

Approximate round trip times in milli-seconds:

    Minimum = 206ms, Maximum = 364ms, Average = 269ms

 

 

 

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Kuzmitch, Mioco we didn't make this story up just for fun or to make you busy and we have no point on lying to you. Anyway, same situation in Poland. It seems that only EU server is affected. The lags don't happen all the time but temporary and there's no point on checking tracert while you don't know that it's happening now. Can you give us IP of EU-EMERALD server? I'd check ping/tracert while lags are occuring. Also, I checked on phone and PC and both characters were getting lags but not at same time. I recall a similar situation in other MMORPG and they found out that this were DDOS attacks.

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I just catch up the lag&disconnect at my PC client too. It still looks like the network issue. I've also checked for DDOS and did not found any sign of it.

 

So this problem is really confusing me.

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did you guys change anything on the server during maintenance? im no programmer but maybe something has changed in the server that cause all this trouble.  :unknw:

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Tracert and ping during a lag:

 

 

 

 

C:\Documents and Settings\Administrator>tracert warspear-online.com

 

 

Tracing route to warspear-online.com [184.106.43.66]

over a maximum of 30 hops:

 

 

  1    1 ms    1 ms    1 ms  192.168.0.1

  2    *        *        *    Request timed out.

  3    10 ms    51 ms    12 ms  ip-84-242-127-1.net.upcbroadband.cz [84.242.127.

1]

  4    41 ms    23 ms    22 ms  84.116.221.37

  5    23 ms    22 ms    22 ms  84.116.135.1

  6    23 ms    22 ms    22 ms  84.116.132.150

  7    22 ms    22 ms    22 ms  213.46.179.126.aorta.net [213.46.179.126]

  8    25 ms    22 ms    22 ms  ffm-bb2-link.telia.net [80.91.248.101]

  9  110 ms  291 ms  111 ms  nyk-bb2-link.telia.net.131.155.213.in-addr.arpa

[213.155.131.151]

10  133 ms  135 ms  132 ms  chi-bb1-link.telia.net [213.155.131.243]

11  148 ms  146 ms  147 ms  rackspace-ic-134354-chi-bb1.c.telia.net [80.239.

160.50]

12  148 ms  149 ms  151 ms  core1-ed1-edge3.ord1.rackspace.net [173.203.0.10

1]

13  150 ms  156 ms  149 ms  core1-aggr101a-1.ord1.rackspace.net [184.106.126

.9]

14    *        *      353 ms  184.106.43.66

 

 

Trace complete.

 

 

C:\Documents and Settings\Administrator>ping 184.106.43.67

 

 

Pinging 184.106.43.67 with 32 bytes of data:

 

 

Request timed out.

Request timed out.

Reply from 184.106.43.67: bytes=32 time=347ms TTL=115

Reply from 184.106.43.67: bytes=32 time=344ms TTL=115

 

 

Ping statistics for 184.106.43.67:

    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),

Approximate round trip times in milli-seconds:

    Minimum = 344ms, Maximum = 347ms, Average = 345ms

 

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Ping statistics for 184.106.43.67:

    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),

Approximate round trip times in milli-seconds:

    Minimum = 344ms, Maximum = 347ms, Average = 345ms

 

 

lol 50% loss haha

 

 

i cant login right now. it always says "connection to server is lost"

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