"Could not connect to server"

Vanhelsing · July 17, 2011

Yea, I'm not experiencing any significant lags since yesterday, but now each time I start connecting I get the connection lost message, but then on second try it connects. The first try always ends with loosing connection, it's a minor annoyance. Like sulla said, it happens at the server choosing section.

looter_rs2@hotmail.com · July 17, 2011

Microsoft Windows XP [Version 5.1.2600]

C:\Documents and Settings\Administrator>tracert warspear-online.com

Tracing route to warspear-online.com [184.106.43.66]

over a maximum of 30 hops:

1

2 26 ms 26 ms 26 ms 85-210-0-1.dynamic.dsl.as9105.com [85.210.0.1]

3 32 ms 32 ms 32 ms xe-11-0-0.ner001.the.as13285.net [80.40.155.108]

4 32 ms 31 ms 32 ms 80.40.155.101

5 32 ms 32 ms 31 ms xe-10-3-0.bragg001.log.as13285.net [80.40.155.35

]

6 32 ms 32 ms 31 ms xe-7-3-0.scr001.log.as13285.net [80.40.155.52]

7 35 ms 34 ms 34 ms Opal-ge-2.2.0.mpr1.lhr2.above.net [213.161.78.20

9]

8 114 ms 129 ms 113 ms so-0-1-0.mpr1.dca2.us.above.net [64.125.27.57]

9 115 ms 115 ms 115 ms xe-0-3-0.cr1.dca2.us.above.net [64.125.29.17]

10 108 ms 108 ms 108 ms xe-2-2-0.cr1.lga5.us.above.net [64.125.26.98]

11 155 ms 153 ms 179 ms xe-3-2-0.cr1.ord2.us.above.net [64.125.24.34]

12 155 ms 154 ms 154 ms xe-1-1-0.er1.ord7.us.above.net [64.125.26.250]

13 131 ms 131 ms 131 ms 64.124.65.218.allocated.above.net [64.124.65.218

]

14 135 ms 134 ms 134 ms 184.106.126.183

15 133 ms 133 ms 133 ms 184.106.126.193

16 133 ms 132 ms 133 ms 184.106.126.190

17 132 ms 133 ms 132 ms 184.106.126.129

18 131 ms 130 ms 132 ms core1-aggr101a-1.ord1.rackspace.net [184.106.126

.9]

19 137 ms 134 ms 134 ms 184.106.43.66

Trace complete.

C:\Documents and Settings\Administrator>

tenzen · July 17, 2011

I am still having disconnects with both my pc and android clients, with both my home wifi and my cell-based internet.

C:\Users\Lance>tracert warspear-online.com

Tracing route to warspear-online.com [184.106.43.66]

over a maximum of 30 hops:

1 1 ms 2 ms 1 ms EXPLODINGCOW [192.168.20.1]

2 9 ms 17 ms 10 ms 10.110.231.1

3 15 ms 10 ms 11 ms 69.63.242.161

4 9 ms 10 ms 10 ms ppp-206-80-244-92.nas01.mtlcnds.ext.distributel.

net [206.80.244.92]

5 33 ms 42 ms 12 ms ppp-206-80-244-89.nas01.mtlcnds.ext.distributel.

net [206.80.244.89]

6 * 12 ms 18 ms xe-1-0-0.cr1.tor1.ca.nlayer.net [69.31.142.129]

7 25 ms 33 ms 24 ms xe-3-1-0.cr2.ord1.us.nlayer.net [69.22.142.77]

8 42 ms 24 ms 38 ms mpr1.ord7.us [206.223.119.86]

9 27 ms 25 ms 29 ms 64.124.65.218.allocated.above.net [64.124.65.218]

10 28 ms 27 ms 32 ms 184.106.126.185

11 31 ms 26 ms 34 ms 184.106.126.193

12 35 ms 25 ms 34 ms 184.106.126.190

13 26 ms 30 ms 26 ms 184.106.126.129

14 29 ms 25 ms 28 ms core1-aggr101a-1.ord1.rackspace.net [184.106.126.9]

15 27 ms 29 ms 26 ms 184.106.43.66

sokpot · July 17, 2011

The only time I know when I could log in is if it says "connection with sever is lost" and then while playing a few second it dc

candy12222 · July 18, 2011

I've had the same problem recently since the servers were down but i never had this problem before. i get two messages. I get "Could not connect to server" and "connection with server is lost". I thought maybe it was only my ipod wifi but i used my house computer thats connected through cable and i still have the same problem. I also have to connect many times to log in but i don't stay connected for long..

Tracing route to warspear-online.com [184.106.43.66]

over a maximum of 30 hops:

1 2 ms 1 ms 1 ms

2 12 ms 12 ms 13 ms 10.144.104.1

3 11 ms 15 ms 23 ms 68.2.8.53

4 11 ms 24 ms 24 ms 70.169.75.86

5 11 ms 13 ms 77 ms mcdldsrj01-ae2.0.rd.ph.cox.net [70.169.76.225]

6 89 ms 83 ms 56 ms chgobprj01-ae2.0.rd.ch.cox.net [68.1.0.216]

7 69 ms 64 ms 103 ms 184.106.126.187

8 72 ms 138 ms 76 ms 184.106.126.193

9 62 ms 77 ms 60 ms 184.106.126.154

10 78 ms 64 ms 57 ms 184.106.126.125

11 60 ms 58 ms 57 ms core1-aggr101a-1.ord1.rackspace.net [184.106.126

.9]

12 59 ms 62 ms 73 ms warspear-online.com [184.106.43.66]

Trace complete.

Mrsteph · July 18, 2011

same here :facepalm: :sorry:

Darkluna · July 18, 2011

I can't log onto US sapphire at all!!!!! It keeps saying lost connection to server. Please fix!!!

Humble · July 18, 2011

just happened again after killing necro. wating 10 mins then ill be able to log in again. for awhile lol. all days thi thing :facepalm:

Kaliyan · July 18, 2011

At least u guys can get in. I can't even connect to server

Humble · July 18, 2011

At least u guys can get in. I can't even connect to server

close app n wait 15 mins usally works out for me

Kaliyan · July 18, 2011

I can't get into either sapphire or emerald and if i do i can't even get threw 2 screens before i get disconnect from server message

Kaliyan · July 18, 2011

close app n wait 15 mins usally works out for me

I have been trying for days since the update to play and it just won't let me

Humble · July 18, 2011

Microsoft Windows XP [Version 5.1.2600]

C:\Documents and Settings\HP_Administrator>tracert warspear-online.com

Tracing route to warspear-online.com [184.106.43.66]

over a maximum of 30 hops:

1 2 ms

2 57 ms 54 ms 54 ms bras1-l0.chi2ca.sbcglobal.net [151.164.185.228]

3 53 ms 50 ms 52 ms dist1-vlan50.chi2ca.sbcglobal.net [67.126.80.66]

4 52 ms 53 ms 52 ms 151.164.53.102

5 74 ms 75 ms 72 ms 12.122.137.205

6 73 ms 75 ms 76 ms 192.205.34.38

7 114 ms 115 ms 113 ms chi-bb1-link.telia.net [213.248.80.24]

8 112 ms 115 ms 116 ms rackspace-ic-134354-chi-bb1.c.telia.net [80.239.

160.50]

9 117 ms 115 ms 115 ms 184.106.126.185

10 116 ms 115 ms 116 ms 184.106.126.193

11 115 ms 117 ms 116 ms 184.106.126.190

12 115 ms 115 ms 115 ms 184.106.126.129

13 117 ms 115 ms 116 ms core1-aggr101a-1.ord1.rackspace.net [184.106.126

.9]

14 115 ms 117 ms 117 ms 184.106.43.66

Trace complete.

C:\Documents and Settings\HP_Administrator>

Kaliyan · July 18, 2011

Thats only if.ur.on a computer right to do the tracer

Humble · July 18, 2011

yes cpu trace. its happening way more offten now that its peak hours.

can i get a official uptate on the status of this issue please? thank u guys just wondering the progress

Kaliyan · July 18, 2011

See I play on the phone samsung galaxy epic

Marcin · July 18, 2011

Everytime I try to use 2 characters at once (different accounts, pc & phone) I get "Connection to server is lost" error after ~2 mins of game and it looks like my IP is being blocked after this - i keep getting "Could not connect to server" but once that I change my IP I can get online again. What's wrong? I hope firewall isn't THAT sensitive?

Humble · July 18, 2011

See I play on the phone samsung galaxy epic

me too just dl windows for testing. and on a side note cant duel client at all right now

Kuzmitch · July 18, 2011

Mioco will test the connection on iPad while we driving to work (40 km for about 1 hour). Usually we have no disconnects at all, even in places with low signal. Back to you in 1 hour and a half.

Marcin · July 18, 2011

Mioco will test the connection on iPad while we driving to work (40 km for about 1 hour). Usually we have no disconnects at all, even in places with low signal. Back to you in 1 hour and a half.

Try please connecting 2 characters from same IP and see results :)

sokpot · July 18, 2011

I'm using android HTC inspire n still can't connect...does the android update have anything to do with it?

Humble · July 18, 2011

thank you guys for all ur hard work. and a timley response :yahoo: its not so much a dissconect seems more like a timeout.

Kuzmitch · July 18, 2011

Try please connecting 2 characters from same IP and see results :)

Just came to work - during all road trip for 50 minutes we had no disconnect issues. I found only one bug: if you try to connect to the game connection drops after you first time press "Play" and after that you enter the game without any problems.

Kuzmitch · July 18, 2011

Now I confirm that it's unable to play well from the same IP address. We will continue the conversation with tech support about this issue. Thank you very much for letting us know!

gradex · July 18, 2011

My internet connection is realy strong, i play now about 2 hours and no lags. but i was walking and in the middle of area just show me coud not conect with server. whis problem shows me 2-3 times in day and i cant login about 10minits . I cant login with pc and s60v5 platform. One ppl from forum chat say what he has the same problem :)

Kuzmitch · July 18, 2011

We still tuning the connection issues at the server, please stay tuned.

tenzen · July 18, 2011

Just came to work - during all road trip for 50 minutes we had no disconnect issues. I found only one bug: if you try to connect to the game connection drops after you first time press "Play" and after that you enter the game without any problems.

Does this mean that you are not planning on fixing what is clearly an issue with the game given that all the people complaining are from all over the world on all kinds of devices.

Please do let me know so I can either be a bit more patient or stop wasting time waiting for it to be fixed.

Ps, Logged in this morning, got through 1 crossing and at the 2nd crossing, i was disconnected. (Not to mention the number of times I was disconnected in the middle of a fight and when reconnected I have to me back at the respawn and having to spend gold on repairs... :mega_shok: )

Kuzmitch · July 18, 2011

No, it doesn't mean that we don't do anything. Currently we busy in conversation with our hosting provider to tune the hardware.

sulla · July 18, 2011

Does this mean that you are not planning on fixing what is clearly an issue with the game given that all the people complaining are from all over the world on all kinds of devices.

Please do let me know so I can either be a bit more patient or stop wasting time waiting for it to be fixed

We will continue the conversation with tech support about this issue. Thank you very much for letting us know!

endymion85 · July 18, 2011

i have a problem with the game.Wen i tRY TO LOGIN IN, IT'S SAY "COULD NOT CONNECT TO SERVER" .PLS SOMEONE HELP ME WHAT TO DO

sulla · July 18, 2011

keep trying, it did that to me for 5mins this morning, and yesterday, but will eventually get on.

candy12222 · July 18, 2011

same with me, and when i do get in it's only to get in for 3 mins and disconnect again :lol:

Darkluna · July 18, 2011

This is my third day, a little red window pops up that says connection to server lost. I keep trying to log in over and over. When I do get online, it lasts about a few seconds. My server is US sapphire, I play on an iPhone 3G, i'v been playing for months and recommended this game to many people. Could someone please help me. I'v tried emailing, chatroom, and posts for help. I need to know if there's anything I can do to fix this problem, Ty.

candy12222 · July 18, 2011

maybe its only people in the US, i live in the US and i have the same problem... :unknw:

Darkluna · July 18, 2011

It's been 3 days, I get the same window that says connection to server lost. I even deleted and download app again, retrieved my old account, but it's exactly the same. I'm a huge fan of the game, and recommended it to my friends(who also love it). I just want to be able to play again, please help me. My server is US sapphire, I play on an iPhone 3G. Is there anything that could be done???

Bizkits · July 18, 2011

currently im having alot less trouble with DC ! granted every once in a while it still kicks me and wont let me reconnect for a few mins but thats only every other day... its certainly nothing like a few days ago where i spent more time TRYING to play than actually playing ! good job !!! :good:

Vanhelsing · July 18, 2011

Just came to work - during all road trip for 50 minutes we had no disconnect issues. I found only one bug: if you try to connect to the game connection drops after you first time press "Play" and after that you enter the game without any problems.

Yeah, I experience the same, but otherwise no lags and no kicks during game, but I played very little the past two days though.

Humble · July 18, 2011

just logged in and got dc whithin the first 20 seconds waiting to long back n now when it lets me. dc again :facepalm: :facepalm: two more :facepalm: :facepalm: getting better i belive, still unable too duel client atm tho.

Marshal · July 19, 2011

Cant connect again, server is down? :sorry:

luksxxt · July 19, 2011

servers working now without any problems, but sometimes it just down for a time (10-30min) i dont know why :unknw:

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