Jump to content

Random bans in eu


Raislin
 Share

Recommended Posts

There was quite a few random bans in eu last night. Is it possible for you to look into it. Some of my friends have been affected and supposedly for no reason. I cant say whether or not there was a reason for them but as far as i know there wasn't.

 

@Reivenorik

 

Link to comment
Share on other sites

Some friends of mine were banned too. Some guys just restarted the app, and got their account back. 

 

It is the 2nd time that happens 😕

Link to comment
Share on other sites

Yea, happened like 2 weeks ago, though it was fixed when they relogged.

But still blocked here, on multiple devices and IPs.

 

JUSTICE :staringpumpkin:

Edited by Shitzo
Link to comment
Share on other sites

  • Administrators
2 hours ago, Raislin said:

There was quite a few random bans in eu last night. Is it possible for you to look into it. Some of my friends have been affected and supposedly for no reason. I cant say whether or not there was a reason for them but as far as i know there wasn't.

 

@Reivenorik

 

 

It`s a problem of sharing accounts. To prevent such situations please keep a secret your account data and do not use other's accounts which are not created by you. :panda3:

Link to comment
Share on other sites

  • Administrators
3 minutes ago, Higgings said:

@Cardinal could you please check this thing out? 

 

I can do this. Could you please provide nicknames and servers (PM)?

Edited by Cardinal
Link to comment
Share on other sites

2 minutes ago, Cardinal said:

 

I can do this. Could you please provide nicknames and servers?

 

this account belong to a friend of mine who has not a forum account

 

Ayakaa - EU-EMERALD

 

 

Link to comment
Share on other sites

  • Administrators
4 minutes ago, Higgings said:

this account belong to a friend of mine who has not a forum account

Ayakaa - EU-EMERALD

 

@Higgings please ask your friend to contact technical support directly.

Link to comment
Share on other sites

13 minutes ago, Cardinal said:

 

It`s a problem of sharing accounts. To prevent such situations please keep a secret your account data and do not use other's accounts which are not created by you. :panda3:

 

Some accounts were shared in the past i was told but most of them not now and not any time recently. Also at least one of my accs should have been banned if this was the case either way.

Link to comment
Share on other sites

I have sent an email to support since the ban, no reply yet.

 

Mei - EU Emerald

 

 

 

Also, it's funny. Many people who have been blatantly sharing accounts recently seem to be unaffected.

This can't be justified since some people who have been banned have not shared accounts for a long time, or as far as I can remember/to my concern.

Edited by Shitzo
Link to comment
Share on other sites

5 minutes ago, Shitzo said:

I have sent an email to support since the ban, no reply yet.

 

Mei - EU Emerald

 

You're not the only one who faced this problem. Answering may take a while, I fear 😞

Link to comment
Share on other sites

  • Administrators
13 minutes ago, Shitzo said:

I have sent an email to support since the ban, no reply yet.

Mei - EU Emerald

 

your account has been unblocked.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...