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Nansthoo

I was unfairly banned

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I went to sleep after a dg spam, and when i woke up it said my account was blocked, so i mssged tech support through the in game link and was told that i was banned for "fradulant purchase methods". Now i am not really sure what that meant, but i only ever purchased mcoins with google play, useing gift cards, and as far as i know you cant refund a used gift card. Im bringing this up in forums to try and figure out what exactly happened, and what i can do to fix the problem. When i messaged support from the in game link all i got was that i was baned permanently, that the reason i was banned was "fraudulant payment methods ", and when i asked about what i could do to get my acc back/fix whatever the problem was i was told that warspear is not required to provide proof of any infringement resulting in a ban. Nothing happened to my secondary profile, and i havent done anything differently than with my first. I hope that someone reads this and can provide the answers that im trying to find, and hopefully get my account back.

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Hello, please wait for response from support team, as long as you wrote the explanations, no doubt they will help you. Mind that it takes them up to 5 working days depends on the case.

 

Thank you.

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