Rae

Please help us :< I made my newbie boyfriend, who is 7 level, and after buying 100set signs with the mcoin his account is restricted. He can't trade anything, list items on dealer or use his storage. We contacted the support team but they haven't reply even if they say they'd reply in 5 days. It's already been 5 days since we bought miracle coins. I have no idea what to do about this as it avoid us play the game fully. If you have any idea why this happened please tell me. Any help is appreciated...