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Ruiwei

My Steam account was stolen

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3 hours ago, Ruiwei said:

My Steam account has been stolen. Steam has bound the game account. Can you unbind the game account? Steam cannot login now.

Have you connected your game to other login methods? Have you contacted Valve support so they can resolve your account problem? If it is not better to contact Technical support for Warspear.

 

Edited by Mrkhalifa

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2 minutes ago, Mrkhalifa said:

您是否已将游戏与其他登录方法相关联?您是否联系过Valve支持,以便他们解决您的帐户问题?如果不是最好联系Warspear的技术支持。

 

I contacted the administrator's mailbox in the game, and no one replied to me.

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4 minutes ago, Ruiwei said:

I contacted the administrator's mailbox in the game, and no one replied to me.

 

Please, mind that on weekends Administrators do not usually work. You'll have to wait until Monday for an answer, I fear 😕

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8 minutes ago, Mrkhalifa said:

您是否已将游戏与其他登录方法相关联?您是否联系过Valve支持,以便他们解决您的帐户问题?如果不是最好联系Warspear的技术支持。

 

I can login the game with the mailbox, and the mailbox account is my own. Just steam accounts stolen, not playing games on the computer.

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2 hours ago, Ruiwei said:

I can login the game with the mailbox, and the mailbox account is my own. Just steam accounts stolen, not playing games on the computer.

Higgings explained above that support is not very available at the weekend, the most advisable thing to do now is to contact Valve support urgently.

 

Edited by Mrkhalifa

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On 11/10/2018 at 8:04 PM, Jcbreff said:

I dont think Aigrind support team can help you, only Valve support

👆🏻 He is right.

 

You must request Steam's support a new login/password to restore the access to your steam profile, and if you wish, you can unbind it yourself afterwards.

Edited by Aкasha

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