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Missing extra mcoins


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I had 27 mcoins and i bought mcoins with mobile bill option fortumo inside game as you can see in the first attachment it says +20 free mcoins but after i bought 237 mcoins i receive only 237 as the second attachment shows but no extra 20 mcoins

Help gm im in Greece fix the problem

105278_.png

105279_.png

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