Melfice 20 Posted November 24, 2021 Share Posted November 24, 2021 Hi in few days i hv problem with the game. I Play on 3 smartphones and one pc. I hv stable internet (play on-line on PS4 without problem).In Warspear most time i cant Play.My Internet is stable but i hv "slow Internet connection" almost all time.Sometimes game even stop.Idk what is the problem ,on smartphone i hv Android 11 on PC Windows 11.Before i dont hv that problem.Its like one week. Quote Link to comment Share on other sites More sharing options...
Nolan 1345 Posted November 25, 2021 Share Posted November 25, 2021 3 hours ago, AliceMoon said: Hi in few days i hv problem with the game. I Play on 3 smartphones and one pc. I hv stable internet (play on-line on PS4 without problem).In Warspear most time i cant Play.My Internet is stable but i hv "slow Internet connection" almost all time.Sometimes game even stop.Idk what is the problem ,on smartphone i hv Android 11 on PC Windows 11.Before i dont hv that problem.Its like one week. Hi! Please fill in the form for the technical support via our website: https://warspear-online.com/en/support/install-and-update Share the following information with them: - model and operating system of your device; - your country; - name of your operator / mobile internet provider; send them screenshots of both links (even if you can't open it): http://v4.ipv6-test.com/ http://v6.ipv6-test.com/ And please clarify, can you go to the character selection menu, or does the connection hang until this stage? Sorry for any inconvenience it may have caused. Quote Link to comment Share on other sites More sharing options...
Melfice 20 Posted November 27, 2021 Author Share Posted November 27, 2021 On 11/25/2021 at 1:10 AM, Nolan said: Hi! Please fill in the form for the technical support via our website: https://warspear-online.com/en/support/install-and-update Share the following information with them: - model and operating system of your device; - your country; - name of your operator / mobile internet provider; send them screenshots of both links (even if you can't open it): http://v4.ipv6-test.com/ http://v6.ipv6-test.com/ And please clarify, can you go to the character selection menu, or does the connection hang until this stage? Sorry for any inconvenience it may have caused. Dear Nolan I tested a few like games, Warrhamer oddysay "," Celtic Heroes ", "Adventure quest" in any of the above-mentioned games have not encountered an internet problem. In Warspear, the problem appears when I change the size of the interface or the game itself. Then the message "slow internet connection" appears. The problem disappears when the game remains at default settings. I decided to share this information with you. Thank you again for your quick reply :) Nolan 1 Quote Link to comment Share on other sites More sharing options...
Nolan 1345 Posted November 27, 2021 Share Posted November 27, 2021 2 hours ago, AliceMoon said: Dear Nolan I tested a few like games, Warrhamer oddysay "," Celtic Heroes ", "Adventure quest" in any of the above-mentioned games have not encountered an internet problem. In Warspear, the problem appears when I change the size of the interface or the game itself. Then the message "slow internet connection" appears. The problem disappears when the game remains at default settings. I decided to share this information with you. Thank you again for your quick reply :) It is important to us that you share this information with our technical team, so they can identify and fix any issue. We really appreciate your feedback! Quote Link to comment Share on other sites More sharing options...
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