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"Slow internet connection"


AliceMoon
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Hi in few days i hv problem with the game.

I Play on 3 smartphones and one pc.

I hv stable internet (play on-line on PS4 without problem).In Warspear most time i cant Play.My Internet is stable but i hv "slow Internet connection" almost all time.Sometimes game even stop.Idk what is the problem ,on smartphone i hv Android 11 on PC Windows 11.Before i dont hv that problem.Its like one week.

 

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3 hours ago, AliceMoon said:

Hi in few days i hv problem with the game.

I Play on 3 smartphones and one pc.

I hv stable internet (play on-line on PS4 without problem).In Warspear most time i cant Play.My Internet is stable but i hv "slow Internet connection" almost all time.Sometimes game even stop.Idk what is the problem ,on smartphone i hv Android 11 on PC Windows 11.Before i dont hv that problem.Its like one week.

 

Hi!

 

Please fill in the form for the technical support via our website: https://warspear-online.com/en/support/install-and-update

 

Share the following information with them:

 

- model and operating system of your device;

- your country;

- name of your operator / mobile internet provider;

 

send them screenshots of both links (even if you can't open it):

 

http://v4.ipv6-test.com/

http://v6.ipv6-test.com/

 

And please clarify, can you go to the character selection menu, or does the connection hang until this stage?

 

 

Sorry for any inconvenience it may have caused.

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On 11/25/2021 at 1:10 AM, Nolan said:

Hi!

 

Please fill in the form for the technical support via our website: https://warspear-online.com/en/support/install-and-update

 

Share the following information with them:

 

- model and operating system of your device;

- your country;

- name of your operator / mobile internet provider;

 

send them screenshots of both links (even if you can't open it):

 

http://v4.ipv6-test.com/

http://v6.ipv6-test.com/

 

And please clarify, can you go to the character selection menu, or does the connection hang until this stage?

 

 

Sorry for any inconvenience it may have caused.

Dear Nolan
I tested a few like games, Warrhamer oddysay "," Celtic Heroes ",
"Adventure quest" in any of the above-mentioned games have not encountered an internet problem. In Warspear, the problem appears when I change the size of the interface or the game itself. Then the message "slow internet connection" appears. The problem disappears when the game remains at default settings.
I decided to share this information with you. Thank you again for your quick reply :)

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2 hours ago, AliceMoon said:

Dear Nolan
I tested a few like games, Warrhamer oddysay "," Celtic Heroes ",
"Adventure quest" in any of the above-mentioned games have not encountered an internet problem. In Warspear, the problem appears when I change the size of the interface or the game itself. Then the message "slow internet connection" appears. The problem disappears when the game remains at default settings.
I decided to share this information with you. Thank you again for your quick reply :)

It is important to us that you share this information with our technical team, so they can identify and fix any issue. We really appreciate your feedback! :thanks:

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