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Can't trade


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Hello everyone, Alex healer here


Yesterday (18/6/2021) I created a account to play with my friend. 


But after I hit lvl 6 and wanted to deposit items in my personal bank I couldn't do it. And then I found out I can't trade or deposit items. 

I asked in world chat and players to me that I was banned. 


So my questions are:


1. Why am I banned? 

2. How can I fix this issue


Thank you all for the support


Best regards





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