Dark_Oblivion666 1 Posted February 17, 2014 Share Posted February 17, 2014 I was just about to login and it has asked me for the password, it has never done this before and when I click OK, it says incorrect user profile or password, now, my user profile has always been the same and the password also, why the hell won't it let me log in now? I tried resetting password and it now says 'Invalid E-mail Address' :facepalm: WHY? I have never had this problem until now....suggestions? Mods, can you help? :aggressive: This is stupid. :bad: Thanks Quote Link to comment Share on other sites More sharing options...
Ninja Owl 210 Posted February 17, 2014 Share Posted February 17, 2014 It seems someone has changed the email address of your account. Most likely you have been scammed. Maybe you have given your account information to someone? Whatever the case, the best thing to do is to contact technical support. Quote Link to comment Share on other sites More sharing options...
Dark_Oblivion666 1 Posted February 17, 2014 Author Share Posted February 17, 2014 I haven't given my information to anyone though, that's the thing :cray: Quote Link to comment Share on other sites More sharing options...
r0land 1101 Posted February 17, 2014 Share Posted February 17, 2014 I was just about to login and it has asked me for the password, it has never done this before and when I click OK, it says incorrect user profile or password, now, my user profile has always been the same and the password also, why the hell won't it let me log in now? I tried resetting password and it now says 'Invalid E-mail Address' :facepalm: WHY? I have never had this problem until now....suggestions? Mods, can you help? :aggressive: This is stupid. :bad: Thanks interesting story. Please, send a ticket to our technical support, we'll figure out something. Quote Link to comment Share on other sites More sharing options...
Dark_Oblivion666 1 Posted February 17, 2014 Author Share Posted February 17, 2014 interesting story. Please, send a ticket to our technical support, we'll figure out something. I have sent a ticket to technical support explaining what has happened, and I put it here to give a little more depth as well. Hope you can help, as I have paid into this game and I don't want to lose everything :( Quote Link to comment Share on other sites More sharing options...
Dark_Oblivion666 1 Posted February 17, 2014 Author Share Posted February 17, 2014 Roland, It seems to have been sorted now, I have new info for my account, I am not sure if you found any other information about what happened...but all is alright now it seems. :clapping: Quote Link to comment Share on other sites More sharing options...
Mecha 118 Posted February 17, 2014 Share Posted February 17, 2014 its just a connection glitch happens to me a lot sometimes get "wrong login" sometimes get "another connection has been detected using your profile" then try again and its fine Quote Link to comment Share on other sites More sharing options...
Dark_Oblivion666 1 Posted February 17, 2014 Author Share Posted February 17, 2014 its just a connection glitch happens to me a lot sometimes get "wrong login" sometimes get "another connection has been detected using your profile" then try again and its fine Yes, what does that mean about another connection? is it like using the mobile network and then switching to Wifi? Quote Link to comment Share on other sites More sharing options...
Mecha 118 Posted February 17, 2014 Share Posted February 17, 2014 I think it has something to do with the "restoring connection" feature. It wasnt always available. It might be that you get DC on your client but your char is still "online" on server, then when you try to reconnect it sees you are already "online" idk, I could be wrong but thats my guess. Quote Link to comment Share on other sites More sharing options...
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