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Does sending tickets for problems work?


Huntrin

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I sent a ticket for lost log in details 4 months ago, still no reply. I've sent emails since, no reply. My most recent ticket sent was last Friday, 6 days ago and still no reply. Does sending tickets work?

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I sent a ticket for lost log in details 4 months ago, still no reply. I've sent emails since, no reply. My most recent ticket sent was last Friday, 6 days ago and still no reply. Does sending tickets work?

 

Hello.

As stated on our web site in Support section: The response time of technical specialist can take up to 5 working days. In case of the account recovery question response time can be increased.

 

You'll definitely will receive reply for your latest ticket in time.

 

Thank you for report.

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