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Should i respond to support email?


Snow

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So i created a support ticket regarding account recovery. They sent me an email asking for screenshots & other information. So i answered to that email with the information they asked for, now i'm wondering should i have created a new support ticket or was i correct when i answered to the email they sent?

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13 hours ago, symbx said:

It's correct. Just wait and they respond. (5 work days)

Alright, thank you!

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