June 21, 20206 yr sometime i open app for playing,and the game app get reset, i need to re-input my char and password. what's more,i lost my game settings and i need set those again.
June 21, 20206 yr 12 минут назад, f4348357 сказал: sometime i open app for playing,and the game app get reset, i need to re-input my char and password. what's more,i lost my game settings and i need set those again. Yeah, it's known bug. Currently has no workaround without fix from developers.
August 13, 20206 yr On 6/21/2020 at 3:09 PM, f4348357 said: sometime i open app for playing,and the game app get reset, i need to re-input my char and password. what's more,i lost my game settings and i need set those again. Did you inform your device model and operating system for the support team?
August 17, 20206 yr Author On 8/14/2020 at 12:00 AM, Akasha said: Did you inform your device model and operating system for the support team? nope,there is no bug report button in mobile version.and i think its no matter with OS and device.years ago there r same problem when i played with another phone
August 17, 20206 yr 4 hours ago, f4348357 said: nope,there is no bug report button in mobile version.and i think its no matter with OS and device.years ago there r same problem when i played with another phone When you click on the "contact the support team" button in the game, it automatically appears the device model, accounts ID and other useful infos for the support team.
August 17, 20206 yr Should appear like this when you click "tech support" link that shows their email
August 17, 20206 yr Author 7 hours ago, Jcbreff said: Should appear like this when you click "tech support" link that shows their email 8 hours ago, Higgings said: When you click on the "contact the support team" button in the game, it automatically appears the device model, accounts ID and other useful infos for the support team. tys ,ill try
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