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Chinese players cannot receive any in-game notifications on their Android phones!


leilei

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When the game is offline, the Android phone cannot receive any notifications, such as hand-made notifications, second-hand transaction notifications, event notifications, and so on. . . None can be received. Only Apple phones can receive notifications. Can this be fixed?:ping4:

 

Edited by Higgings
Even if it might be hard, try please to write in English when you approach with the international section. I thank you for the understanding.
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1 hour ago, leilei said:

When the game is offline, the Android phone cannot receive any notifications, such as hand-made notifications, second-hand transaction notifications, event notifications, and so on. . . None can be received. Only Apple phones can receive notifications. Can this be fixed?:ping4:

 

 

Could you please provide more information? Did you download the game from Google Play? Or from our official site? Any other app market?
Also could you please clarify the version of your Android operating system?

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红衣主教在2020/1/15下午9点45分说:

 

您能否提供更多信息?您是否从Google Play下载了游戏?还是从我们的官方网站?还有其他应用市场吗?
还可以请您替换您的Android操作系统的版本吗?

你好,我是从Google play 下载的游戏, 更多的中国玩家都是从官方网站里面直接下载的。没有别的应用市场! 我的Android操作系统的版本是9, 软件版本号 PD1824_A_1.20.3  手机型号是 VIVO: IQOO  4G版

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23 hours ago, FakeUser said:

hmmm, i receive notification in 4 languages lmao

 

WOW! Could you please send a screenshot to our support team via email

23 hours ago, leilei said:

你好,我是从Google play 下载的游戏, 更多的中国玩家都是从官方网站里面直接下载的。没有别的应用市场! 我的Android操作系统的版本是9, 软件版本号 PD1824_A_1.20.3  手机型号是 VIVO: IQOO  4G版

 

Thank you! We are going to find this issue and fix it.

Please make sure that your notifications are on. Sometimes we meet such problem when players switched off any notifications from the game.

Edited by Cardinal
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On 2020/1/17 at AM12点11分, Cardinal said:

 

哇!您可以通过电子邮件[email protected]将屏幕截图发送给我们的支持团队吗?

 

谢谢!我们将找到此问题并将其修复。

请确保您的通知已打开。有时,当玩家关闭游戏中的任何通知时,我们会遇到此类问题。

那非常感谢您!

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