marsz 0 Posted January 16, 2013 Share Posted January 16, 2013 i send a repot and 24 hrs. past still developers did not send any reply. Link to comment Share on other sites More sharing options...
Shitzo 37 Posted January 16, 2013 Share Posted January 16, 2013 It takes time for them to reply, many people send reports too they can't reply to all of them at once. And I remembered Snorlax saying something about them having problems with spams I think that Zdtemp guy that spams forum spams their support email too. The fastest reply I received was 3 in days. Link to comment Share on other sites More sharing options...
Developer snorlax 658 Posted January 16, 2013 Developer Share Posted January 16, 2013 Hello. We are trying to reply as soon as possible to every request but sometimes it takes little more time than expected. The response time of technical specialist can take up to 5 working days. In case of the account recovery question response time can be increased. Stay tuned and sorry for inconvenience. Link to comment Share on other sites More sharing options...
#1 Pro Ranger 0 Posted January 16, 2013 Share Posted January 16, 2013 Hello. We are trying to reply as soon as possible to every request but sometimes it takes little more time than expected. The response time of technical specialist can take up to 5 working days. In case of the account recovery question response time can be increased. Stay tuned and sorry for inconvenience. i hope u will answer mine too or im gonna open topic in forum what i sent (already past 6 days) Link to comment Share on other sites More sharing options...
marsz 0 Posted January 19, 2013 Author Share Posted January 19, 2013 i recive reply about accout recovery of my characters named: Bonxbo(shaman) level 20, and after i reply their question about that character they dont reply until now. why they dont realese my hacked character they ask many question about that character .. if they donnt beleav to me so its the second time they made this to me after may character marszs deleted... im loseing hope and beleav for these pepol.who made tgis game Link to comment Share on other sites More sharing options...
marsz 0 Posted January 19, 2013 Author Share Posted January 19, 2013 agen if u want more info about bongxbo character in us sapphire just reply me on my email: [email protected].. they wer asking my miracle coins transaction about that char all i can show was two transaction becouse mol points hietory of transaction was deleted.. in that case they ask my mobile number and i give to them after i give those jnfo they ask another question wtf Link to comment Share on other sites More sharing options...
marsz 0 Posted January 22, 2013 Author Share Posted January 22, 2013 two weeks past developers still not reply on my email (still counting how long it takes till i recover my character bongxbo) Link to comment Share on other sites More sharing options...
Developer snorlax 658 Posted January 22, 2013 Developer Share Posted January 22, 2013 Hello. You received an answer for your ticket from January 14th on January 15. The response time of technical specialist can take up to 5 working days. In case of the account recovery question response time can be increased. All questions related to recovering accounts are not for forum. Link to comment Share on other sites More sharing options...
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