Has anyone else felt, that customer service is bad in warspear online?
its not only bad when it comes to sending ticket and waiting answer for days. Most of the time these answers are lacking information aswell or those are unclear. Customer service is something that warspear online devs needs to improve - alot. Here is few reason why its bad: 1. We lack information about relics. For example how many relics I can add to certain skills or what kind of relics I can add to skills.
2. We lack information about skills. For example how much more your skill does damage when you upgrade it, how much more it costs mana etc... 3. Patch notes are unclear or lacking information. 4. They dont tell us in advance about incoming mcoin bonus events. 5. They dont give us free cookies EDIT: 6. We lack information about crystals and runes. For example: should I add lvl 16 crystal on lvl 16 weapon or buy crystal from mcoin shop, which one will benefit me more? With few small improvements they could improve game alot and make players happier. Let me know what are your thoughts about customer service!