already did but it still needs some days to get a reply from them. and its unconvinient cause all of my golds and items is in there and cant use it im really shock that i got banned though as long as im concern i didnt violate any rules. could some of u can contact them i know im just a little player but im a loyal player to ws and im dissapointed cause of this i never complained before this is the first time cause they banned my acc. :(