Thanks for the reply Julie,
I bought the mcoins today so I could take the current offer of 60% off items from the miracle shop, I'm afraid by the 9th of January I will miss my chance of getting the current offer.
I really hope this could be solved sooner, or extending the duration of the discounts at miracle shop until they returned from holiday at least, that would be fair I think.
Kind of strange timing having a discount event where lots of people will surely buy mcoins, but not having anyone available in support to help solving issues such as this.