Well ,not all knows about this forum and many of my friends told me that when they posted about it(woth some abusive words) ,they were blocked. And mostly prefer to contact admin by email. Even i registered here just to share this problem.
You must be one of warspear employee that you defending them even they are wrong.
I am playing this game from 6 months, if i had to lie ,i would have done long ago...
If you are a real player, then you will realise this soon that who is lier...