it seems there is a fairly common mistake being made repeatedly here. I have also succumbed to it. Having never made a note of the automatically generated numerical log on and password given upon creating the account, i have now lost my profile details. This is due to the fact that I restored factory settings on my phone to try and improve performance.
I think it may well be worth the Devs putting an in-game recomendation box that players should bind their email to the account as soon as possible and change their password too. Either that or allow players to choose these details from the beginning. This might save a lot of work for the Devs themselves whilst they conduct investigations as to whether they should re-assign new log-in details to players, as is currently the case with me.
It would also of course save a lot of frustration for the players making this error as they try to deal with days of Warspear withdrawal symptoms! 3 weeks and counting with me now, I have provided as much information about my account and characters as I can. Do any players or devs reading this post know how long it might take before I am assigned new details?