Mysza

Hello. I have problem. I had on older version an account, but i didnt change password. So it was only saved on my phone. Now, when new version released, i had to delete older version and install new one and I lost my character. I reached 2nd rank and i dont wanna start again from 0. Is any possibility to retrieve my acc? My name in game is Mysza, cant remember profile number. Please help me. Actually I sent msg to the support. Write me back asap, please.