Direct gold exchange is the problem i think
Heres one normal example,
While trading with unknown player you need to gamble 10-20k first to check if he pays back on other side.And even after it you cant surely say that next trade is going to be fine.
So we need something official to trade from one side to another!
What so ever,its suggestion to add a feature .And a feature like this could decrease spam of tickets in support as well as making players not to trust random players.So i am with it!