Urscrewed 142 Posted March 27, 2017 Share Posted March 27, 2017 its a very very very old deathknight named colelol, it got scammed by some person named goldeen, i want to figure out whether there is the possibility of getting it back. Quote Link to comment Share on other sites More sharing options...
Akasha 2058 Posted March 30, 2017 Share Posted March 30, 2017 The rules & rights for this situation are present in your User licence agreement. AIGRIND doesn't recover accounts lost due to iresponsability of the user in breaking rules and sharing its personal data. I'm sorry. Quote Link to comment Share on other sites More sharing options...
Corona virus 230 Posted March 31, 2017 Share Posted March 31, 2017 But it's literally impossible to level a new deathknight to 16 these days, that must be why he hasn't level one since, right? Quote Link to comment Share on other sites More sharing options...
Gladiator 1145 Posted April 1, 2017 Share Posted April 1, 2017 You can actually get it back if you prove that the account was yours by providing infos that they ask you to provide, just contact technical support. Seen it, done it. They are good guys btw. Quote Link to comment Share on other sites More sharing options...
Akasha 2058 Posted April 1, 2017 Share Posted April 1, 2017 2 hours ago, gladiator said: You can actually get it back if you prove that the account was yours by providing infos that they ask you to provide, just contact technical support. Seen it, done it. They are good guys btw. Good to know! I'll verify if this info is correct with the support team and things has changed lately there. So plenty of players could recover their accounts, thanks gladiator! Quote Link to comment Share on other sites More sharing options...
Kaleidoscope 142 Posted April 1, 2017 Share Posted April 1, 2017 7 minutes ago, Aкasha said: Good to know! I'll verify if this info is correct with the support team and things has changed lately there. So plenty of players could recover their accounts, thanks gladiator! Should be. But you need to remember everything about that account. Quote Link to comment Share on other sites More sharing options...
Gladiator 1145 Posted April 1, 2017 Share Posted April 1, 2017 Yes, like all characters in the account, levels and names, creation date of the lost character, and further info if they ask for it. And if it's yours, you should have it back. Akasha 1 Quote Link to comment Share on other sites More sharing options...
Akasha 2058 Posted April 1, 2017 Share Posted April 1, 2017 17 minutes ago, Raezer said: Should be. But you need to remember everything about that account. yeah I'm aware, for cases of losing access when there is no email for example. For who got scammed by sharing its data, haven't seen, though Will check how it works this week :) Quote Link to comment Share on other sites More sharing options...
Phenglove 3 Posted April 2, 2017 Share Posted April 2, 2017 No Quote Link to comment Share on other sites More sharing options...
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