Our forum is growing big, so it looks like we need a working system of your questions about the game,the forum etc.
That's why we want to present this topic to you: we're sure it will help to create a useful dialogue between you, brave warriors, and us, your humble administration.
This topic will consist of the answers to the most important questions, also it will serve as addition to some other important topics.
And, please, understand the fact, that not all questions can be answered immidiately and placed here, don't forget to use the "Search" button to browse forum information.
The latest update: 27.03.2015
Answers of all time:
You will find here the most frequently asked questions asking which has no sense on our forum.
Q: My account is blocked, what should I do?
Q: My account was stolen/exchanged/tried to sell and was robbed, have any advice?
Q: I've forgotten login and password, HELP ME ANYONE!
A: This kind of questions can be answered only by our support team, so the best option is to send your ticket (with the problem description) via this address http://warspear-online.com/en/support. We will neither answer, nor approve topics with this kind of question.
Don't forget to visit the topics you may find useful:
Q: When the next update / next Ayvondil part will be released?
A: We always inform your about every update in our official news. If the exact date of release is unknown for the moment we publish preview post on this forum and on our social network pages. And don't forget about in-game news/
Q: When technical maintenance will finish? You promised to start the servers 5 (10, 15...) minutes ago, what's wrong?
A: Update process is always rather complicated, it has a lot of details and not all of them can be predicted. So it's meaningless to ask such question on our forum, because our team is always trying to finish the maintenance asap under within the standard regulations term.
Q: Why everything in your game is working in this way, not the other?
A: This is a complex question, which includes many different topics from many different parts of the forum.
The most important thing here is understanding that every game (video game or board game) has it's own rules and mechanics, which are created by the developer not by chance, but after some massive piece of work.
In that case everything is working just as planned, if we're not talking about serious bugs.
Edited by r0land, 01 June 2015 - 09:52 AM.